Returns Policy

At JobTogs we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items. That's why under our 7 day returns guarantee, if you are unhappy with your purchase, you can return it to us in its original condition within 7 days of the date you received the item. By law, customers in the European Union also have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. This applies to all of our products. We regret that we cannot accept cancellations of contracts for the purchase of products where the item has been unsealed. To cancel your purchase within the 7 day cooling off period, please package the relevant items securely and send to us so that we receive it within 7 days of the day after the date that the item was delivered to you.

If a customer wishes to return products bought from JobTogs, items must be returned unused and in their original condition and packaging for exchange or refund. Buyer is responsible for the cost of returning the item. If a fault is found, this should be reported by email within 7 days in the first instance.

Items returned within the 7 Day JobTogs returns policy without a fault in the item, are subject to a 10% restocking fee which will be deducted from the refund to the buyer. The buyer is responsible for the cost of the return postage, and the item must be returned using a signed for secure return otherwise JobTogs will not be responsible if the item is lost in postage.

A refund is only given once the item is returned, checked for any reported fault and fully checked against the item originally dispatched.
If you wish to personally return your purchase, please contact us first to arrange a suitable date and time. For your protection, we recommend that you use a recorded delivery service. Please note that you will be responsible for the costs of returning the items to us unless we delivered the item to you in error.

As soon as we receive notice of your order cancellation and all dispatched items have been safely returned in the original condition with all accessories and complete in packaging, then a refund will be processed. For more information on your right to withdraw from your purchase within the seven working day cooling-off period, visit the Department of Trade and Industry's website at: